Frequently Asked Questions

 If I’m not African American can I wear Sarai Hair Co. hair extensions?

Yes, Sarai Hair Co. offers products for every ethnicity. Our premium hair looks great whether you are African American, Caucasian, Hispanic, Asian, etc…We have many clients from a wide variety of ethnicities who are proud wearers of our hair.

How much hair will I need to order?

Our hair is not sold in packs, but in roughly 4 oz bundles (bundle weight can vary slightly from around 3.5 oz and up).  We recommend a minimum of 8 ounces for lengths between 12 – 16 inches, and 12 ounces for lengths between 18 – 26 inches. For lengths greater than 26 inches, we suggest 16 ounces or more.  In order to achieve fullness, typically more bundles are required for longer lengths.

Does Sarai Hair Co. sell Wigs?

U-Part, Lace Front, Full Lace custom wigs are available and are made to order, there is an additional fee on top of the price of your purchased hair extensions.  Since Sarai Hair Co. wigs are customized, please allow 5-7 days for processing and creation. It will be well worth the wait. We promise!!  Please contact us if you are unsure of how much hair you’ll need to order for a wig.

How do I get Clip-Ins?

You may order any bundle of hair and have it made into hair pieces with clips attached for an additional fee.

Where does our hair come from?

We receive our hair from a variety of different sources from around the world.  We work diligently with several vendors to ensure quality.

How long does the hair last?

This is 100% human virgin hair and should last a minimum of 1 year with proper care by its owner.  Processed hair doesn’t last as long as natural virgin hair.

Does Sarai Hair Co. sell wholesale?

We sell to licensed trade and bulk purchasers. Email us at Crystal@Saraihairco.com for more details about our wholesale program.

Why does your Photographs and Client Photos vary on different sites?

Photographs we post on our social media sites such to include but not limited to Facebook, Twitter and Instagram are used to showcase customer orders and hairstyles using Sarai Hair Co.  Different variables such as lighting, the use of a flash, computer settings, or even customer modifications can give the look of different appearances.

What are your Business Hours

Monday through Friday from 9:00 AM to 5:00 PM HST, excluding weekends and federal holidays.

How do I take care of my hair extensions?

Please click the link for Hair Care Tips!