Ship your Exchange or Return to:

Mailing Address

Sarai Hair Company, LLC

405 Pakalana Street

Honolulu, HI 96818

Please attach a note inside your package including your order number and reason for return or exchange!

You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Sarai Hair Company, LLC will not be responsible for lost or stolen returns/exchanges. We recommend that you DO NOT use UPS to send your return as they charge very high brokerage fees to clear the parcel which we will not be responsible for.

Our Business Hours Are 

Monday – Friday 12 p.m. –  6 p.m. HST

Saturday 10 a.m. – 6 p.m. HST

Sundays – We are Closed

If your have any questions or concerns please feel free to Contact Us At 850-888-0018 during Normal Business Hours